Current students

Passing Assessment for Certificate or Diploma

• What if I don't pass assessment of my Level 1 workbook?

All Things TECH

• I need to use a Smartphone or Tablet to complete my Level 1 Single Instrument Course Workbook. How do I do that?
• How can I access my course - I can't find my username and password?
• Single Instrument Course Workbook: I am unable to open my downloaded Workbook

General FAQ

• How do I arrange my coaching call? When is the best time during my course?
• Can I buy a Level 2 online course if I have not yet completed my Level 1?
• Who is my tutor?
• How to Add us to Your Contacts
• What About Insurance?
• I've bought an instrument but I'm not sure what note it is. What's the best way to find out?

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Online Portal

• How Can I Update my Credit Card for my Course?
• I'm trying to search for a specific topic/phrase in my course. How do I do that?
• Can I make a note of videos I have completed?
• Can I watch the videos in your courses from any device like an iPad?
• Where can I see replays of webinar recordings?

Extensions! What do I need to know

• Can I join the student extension program even after a long absence after my due date?
• I want to join the Level 2 Extension program
• I want to join the Level 1 extension program
• Tell me about the student extension program

Videos and recording

• Clients 1-2-1: When do I film my exam Submission
• Recording Sounds and Music at home
• What is the best way to record the sound healing instruments? What about Equipment?
• How can I produce and send a video recording to my tutor?